Secure desktop for field providers
Agencies can define the tablet experience around approved tools and provider roles, keeping the device focused on patient care reporting and the apps the department actually wants in the field.
Live support when crews are stuck
Remote screen control gives support staff a practical way to help field users in real time instead of trying to diagnose tablet issues over the radio or phone.
Location and recovery tools
Geofencing and recovery mode help agencies manage where devices are used and improve the chances of locating a tablet if it is lost or stolen.
Why it matters
The ePCR is only as reliable as the device in the crew's hands.
Faster access for crews
RFID quick badge access helps providers get into the right device environment quickly while still respecting agency control over who can access what.
Better support from anywhere
Remote screen control helps supervisors or support staff see what the field user sees and guide them through problems while the device is still in service.
Stronger control of agency hardware
Secure desktop rules, geofencing, and recovery mode help protect agency-owned tablets and keep the field workflow focused.
Common questions
What agencies ask about MetroMDM.
Which tablets does MetroMDM support?
MetroMDM works best with Zebra and Samsung tablets. Other Android tablets may also be supported. Ask us.
Do we need a separate third-party MDM?
No. Two MDM applications cannot be installed on the same device; MetroMDM fills that role.
What if a tablet is lost, stolen, or leaves your service area?
From the MetroMDM admin console, your site admin can place the device in recovery mode, locking it down and assisting recovery. Geofencing can also lock the device automatically or send an email alert whenever it enters or leaves the fenced area.
Explore MetroPCR
Device management is part of the full field workflow.
MetroPCR connects field documentation, offline use, device readiness, QA, billing exports, open access to your data, and compliance into a practical platform for departments of different sizes.